I don’t know much about these tools, but there are some specifically designed to collect frequently asked questions from mailing lists and bulletin boards, which sounds like what is being described. I am more fmailliar with running mailing lists, but the same concept applies to boards, I think. The tool that comes immediately to mind is [url:1ww1xt40]http://faqomatic.sourceforge.net/fom-serve/cache/1.html[/url:1ww1xt40]. There is also the [i:1ww1xt40]shudder[/i:1ww1xt40] blog route . Not that blogs are evil in themselves, but I am tired about reading about them in semi-literate pseudo-technical articles.